Free shipping on orders over £97.50 (Mainland UK only)
0 Cart
Added to Cart
    You have items in your cart
    You have 1 item in your cart
    Total
    • Your chosen goods are carefully delivered using one of a number of well known and respected carriers. The carrier chosen depends on the physical length of your order. Most items will require a signature for proof of delivery.
    • Please make sure someone is at the delivery address when the items are due otherwise the goods will be taken back to the carriers depot.
    • Unfortunately we cannot determine what time the delivery will be. It could be any time between 9am and 5pm.
    • Orders costing over £97.50 will be delivered free of charge to UK mainland.
    • Orders of £97.50 and below will cost £7.95 
    • **A surcharge of £20 is applicable if you are not on the mainland of the U.K.
    • ** Sometimes an item may be out of stock and delivery times will be longer. We will contact you if this is the case. The estimated time from ordering to delivery will be displayed within the product details of the particular item on our website.
    • The estimated delivery time is usually the maximum time an item should take from ordering to delivery.

    Delivery Schedule
    • Your chosen goods are carefully delivered using one of a number of well known and respected carriers.
    • The carrier chosen depends on the physical length of your order.
    • Most items will require a signature for proof of delivery.
    • Please make sure someone is at the delivery address when the items are due otherwise the goods will be taken back to the carriers depot.
    • Unfortunately we cannot determine what time the delivery will be. It could be any time between 9am and 5pm.
    • Generally orders for stock items will be delivered within 5-7 working days.
    • This does not apply for custom made-to-measure products.
    • Sometimes an item may be out of stock and delivery times will be longer. We will contact you if this is the case.
    • The estimated delivery time is usually the maximum time an item should take from ordering to delivery.
    • We are a UK based store and specialise in supplying to UK mainland customers. However we will consider delivery overseas. Please use the ‘contact us’ option to send us your requirements and we will get back to you.
    • Back Orders: If your item is not in stock, we will back order for you. 

    Returns Policy
    • If you are not happy with your purchase for any reason you can return it to us and we will refund you with the amount you paid for that item.
    • This guarantee does not include made to measure curtain poles, and blinds.
    • Returns must be made within 30 days of the purchase date and items must be unused and in their original packaging.
    • When we have received the goods and checked them we will credit your card (if you paid by card)
    • Please note
      Returned items should be posted back to us or sent back by carrier.
      Your items have been delivered free of charge (over £97.50 for Curtain Poles and £95 for Fabrics)
      If you want us arrange the collection and use our carriers we will need to make a charge of £16.50 per parcel plus vat (the amount we get charged by the carriers)

    Returns Procedure
    • Please contact us to let us know you are returning any items.
    • We will need to know your order reference, the name or code of the items you are returning and the date you ordered.
    • We will then give you the address to return the items to.
    • If you want us arrange the collection and use our carriers we will need to take your credit card details to deduct the £16.50 per parcel plus vat (the amount we get charged by the carriers)
    • Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

    Made to Measure Products
    • Please note that we are unable to accept returns on Made to Measure Products.
    • This includes Made to Measure Curtain Poles, Curtain Tracks and Blinds as well as any customised products (eg: Made to Measure Bay Window Curtain Poles) or curtain poles cut to length.
    • No responsiblity can be taken for inaccurate measurements supplied by customers. All measurements are used in good faith and returns for incorrectly measured products won't be accepted.